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(JOUR) Behind the Screens: Telemediated Work in the Canadian Public Sector, 2007

(JOUR) Navigating the seamless environment in the global supply chain: implications for canadian regions and workers, 2007

(JOUR) Resisting Call Centre Work: The Aliant Strike and Convergent Unionism in Canada, 2009

(JOUR) Smart City North: Economic and Labour Force Impacts of Call Centres in Sudbury, Ontario, 2007

(JOUR) Standardising Public Service: The Experiences of Call-Centre Workers in the Canadian Federal Government, 2009

(JOUR) Trade Unions and Worker Movements in the North American Communications Industries, 2008